Maturity

GMP maturity models

Compliance is binary in the wrong way: a site either satisfies a requirement or does not. Capability is not binary, and most improvement conversations are really about capability. These models give that conversation a structure.

Important

These five levels are our framework. No regulator issues or recognises them, and a level is not a statement of GMP compliance.

The framework

Five levels, applied consistently

  1. Level 1

    Reactive

    The process runs when something forces it to.

    Activity is triggered by events rather than by design. Knowledge sits with individuals, records are assembled after the fact, and the same failure can occur repeatedly without anyone noticing the pattern.

  2. Level 2

    Controlled

    Procedures exist and are followed, mostly.

    The process is documented and generally executed as written. Gaps appear under pressure, informal workarounds exist, and effectiveness is assumed rather than measured.

  3. Level 3

    Systematic

    The process is designed, resourced and measured.

    Ownership is defined, the process is proportionate to risk, and data about how it performs is collected and reviewed. This is the level at which most inspection expectations are comfortably met.

  4. Level 4

    Integrated

    It connects to the rest of the quality system.

    Outputs feed other processes: trends drive corrective action, corrective action drives change, and management review sees the whole. Decisions are risk-based and evidenced.

  5. Level 5

    Optimized

    It improves itself, and the improvement holds.

    Performance is monitored against defined criteria, weaknesses are found internally before anyone external finds them, and improvements are verified for effectiveness rather than assumed.

Limits

A framework, not a classification

These five levels are a GMPConsultant.nl framework for structuring a conversation about capability. They are not an official regulatory classification, no authority recognises or issues them, and a maturity level is not a statement of GMP compliance.

Next step

Find your level rather than estimate it

The GMP Health Index scores seven domains and maps each to a level on this framework, in about ten minutes. It calculates in your browser and stores history on your device only.